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Website Terms & Conditions

Findlater Hotels Limited


1. Introduction

These Terms of Use ("Terms") constitute a legally binding agreement ("Agreement") between you and Findlater Hotels Limited.

When these Terms mention “Findlater Hotels Limited”, “Castle Collection”, “The Castle Hotel”, “Ballina Manor Hotel”, “Fishers Hotel”, “Atholl Palace”, “Atholl Lodges”, “The Beaches Hotel”, or “Scotland’s Spa Hotel”, it refers to Findlater Hotels Limited, a private company limited by shares, registered in Ireland (Company Registration No. 452422), with its registered office at 3–4 Gardiner Row, Dublin 1, D01R640, Ireland.

If you use any of our services, we will refer to you using the terms:
“user”, “visitor”, “customer”, “you”, “your”, or “yours” in these Terms.


2. Privacy Statement

Our Privacy Policy explains how we collect, store, and use personal data when you:

  • Access our website

  • Book accommodation

  • Provide personal data through other means

You warrant that all data provided by you is accurate and up to date, and you are responsible for updating your personal information as needed.


3. Acceptance of Terms

By accessing this website (“Site”) and its content or services, you acknowledge that you:

  • Have read and agreed to these Terms

  • Enter into a binding agreement with Findlater Hotels Limited

If you disagree with any part of these Terms, do not use this website.


4. Accessing the Website

  • Access is permitted on a temporary basis.

  • We reserve the right to withdraw or amend services without notice.

  • We are not liable if the Site is unavailable for any period.

  • We may restrict access to certain parts of the Site.


5. Booking Process

When booking through the Site, your personal data is stored to:

  • Process payments

  • Send booking confirmations

  • Communicate pre- and post-stay

  • Respond to queries

Ensure all information provided is accurate and updated as needed. For more, refer to our Privacy Policy.


6. Changes to the Site

We reserve the right to:

  • Suspend, modify, or remove any part of the Site

  • Restrict usage and accessibility


7. Disclaimer & Liability

The content on the Site is provided “as is”:

  • No warranties are made regarding fitness for purpose or accuracy

  • We disclaim liability for any damages, including:

    • Business loss

    • Data loss

    • Site interruptions

We do not guarantee the Site is virus-free or error-free. Use of the Site is entirely at your own risk.


8. Transmission of Personal Data

While we safeguard personal data according to our Privacy Policy, we cannot guarantee it won’t be intercepted while transmitted over public internet.


9. Intellectual Property

"Intellectual Property Rights" include all copyrights, trademarks, trade secrets, software rights, and related privileges globally.

You may not use or reproduce any content or trademarks from the Site without prior written permission.

Your use of this Site grants you no rights to our or third-party IP.


10. Copyright

  • Entire site is © 2023 Findlater Hotels Limited. All rights reserved.

  • You may view, copy, or distribute content if:

    • Used for information only

    • Non-commercial purposes

    • Includes proper copyright notice


11. Trademarks

All trademarks, logos, and service marks are the property of Findlater Hotels Limited or third parties.

You must not use any Marks without written consent.


12. Service Availability

We aim for continuous availability but are not responsible for interruptions or delays, regardless of cause.


13. Variation of Terms

We may amend or update these Terms or any page on the Site at any time without prior notice.


14. Social Media & Third-Party Sites

Submissions made on third-party platforms (e.g., TripAdvisor, Facebook) must comply with:

  • These Terms

  • The third party’s own terms

We are not responsible for any such content.


15. Linking to Our Website

You may link to our homepage if:

  • Done legally and fairly

  • No false association or endorsement is implied

Framing this Site or linking to other parts is not permitted without consent. We reserve the right to withdraw linking permission.


16. Complaints

Please send all comments or concerns to:
📧 info@castle-hotel.ie


17. Governing Law

  • These Terms are governed by the laws of Ireland and the EU

  • Any disputes are subject to the exclusive jurisdiction of Irish and EU courts

  • Unauthorised use of this Site may result in legal action


18. Severability

If any part of these Terms is found to be unlawful or unenforceable, it will be severed, and the rest will remain valid.


19. Entire Agreement

These Terms represent the entire agreement between you and Findlater Hotels Limited. Any waiver is only valid if signed in writing by a Director of Findlater Hotels Limited.